FAQ
What is Home Watch?
The official definition of Home Watch is ‘a visual inspection of a home or property, looking for obvious issues.’ This can include checking for signs of water leaks, HVAC malfunctions, pest activity, storm damage, or other visible concerns inside and outside the home.
Why do I need Home Watch services?
A home watch service creates a visible presence at your property, which may help deter theft. It also allows for the early identification of maintenance issues, supports insurance requirements, and offers attentive oversight in your absence.
How do you handle emergencies?
At Valley View Home Watch, we respond promptly to emergencies by assessing the situation, notifying the homeowner, and taking appropriate action, such as coordinating with authorities or securing the property. Our services cover a range of emergencies, including break-ins, storm damage, power outages, HVAC or plumbing issues, and more.
Why choose Valley View Home Watch specifically?
At Valley View Home Watch, we don’t just watch your home—we care for it as if it were our own. Our team is fully insured, detail-oriented, and committed to excellence. When you choose us, you’re choosing peace of mind, reliability and the assurance that your home is being looked after by professionals who care.
What is the benefit of an Exterior home check?
An exterior home check helps identify potential issues such as storm damage, signs of forced entry, or overgrown landscaping—supporting the overall care and oversight of your property while you’re away.
What type of reporting can I expect from you?
Our property checks follow a customizable checklist tailored to each home and completed systematically at every visit. After each check, you’ll receive an email notification with a summary of findings and photos when applicable. This ensures you stay informed about your property’s condition.
What are your credentials?
We are accredited by the National Home Watch Association, which conducts a thorough vetting process, including a criminal background check. This accreditation ensures that we meet the highest industry standards for professionalism, trustworthiness, and service quality.
Are your services expensive?
Our pricing is competitive and designed to offer great value for the services we provide. We offer flexible options based on the type of service, including basic home watch visits, comprehensive care, concierge tasks, and emergency responses. Pricing may vary based on region, house size, and service type (per visit or monthly packages). For more info on pricing, please refer to our pricing page or call us at 480-868-5878.
My alarm company provides security to my home. What value do you add?
While your alarm company provides security monitoring, Valley View Home Watch adds value by offering physical, on-site inspections of your property. We check for potential issues like break-ins, storm damage, or maintenance concerns that alarms can’t detect.
We have a neighborhood watch program, doesn’t that do the same thing?
While a neighborhood watch can be helpful, Valley View Home Watch offers personalized, on-site inspections tailored to your East Valley property’s specific needs. Our scheduled, documented visits go beyond informal community oversight—focusing on identifying potential issues and supporting the ongoing care of your home while you’re away.