FAQ
What is Home Watch?
The official definition of Home Watch is “a visual inspection of a home or property, looking for obvious issues.” At its core, a home watch service is designed to give you peace of mind while you’re away. At Valley View Home Watch, we’re committed to delivering top-tier service with integrity, reliability, and meticulous attention to detail.
Why do I need Home Watch services?
Home Watch serves as a deterrent to theft by creating a regular presence at your property, while also catching maintenance issues early, ensuring insurance compliance, and providing personalized care while you’re away.
How do you handle emergencies?
At Valley View Home Watch, we respond promptly to emergencies by assessing the situation, notifying the homeowner, and taking appropriate action, such as coordinating with authorities or securing the property. Our services cover a range of emergencies, including break-ins, storm damage, power outages, HVAC or plumbing issues, and more.
Why choose Valley View Home Watch specifically?
At Valley View Home Watch, we don’t just watch your home—we care for it as if it were our own. Our team is fully insured, detail-oriented, and committed to excellence. When you choose us, you’re choosing peace of mind, reliability and the assurance that your home is being looked after by professionals who care.
What is the benefit of an Exterior home check?
An exterior home check helps identify potential issues such as damage, security risks, or maintenance needs, ensuring your property remains safe and in good condition while you’re away.
What type of reporting can I expect from you?
We use a Real-Time Reporting system that allows homeowners to access a fully customized checklist for each property. Our GPS-enabled system ensures every visit is documented, giving you detailed reports on property condition, maintenance updates, repairs, and deliveries. You can access your reports anytime, from anywhere with an internet connection.
What are your credentials?
We are accredited by the National Home Watch Association, which conducts a thorough vetting process, including a criminal background check. This accreditation ensures that we meet the highest industry standards for professionalism, trustworthiness, and service quality.
Are your services expensive?
Our pricing is competitive and designed to offer great value for the services we provide. We offer flexible options based on the type of service, including basic home watch visits, comprehensive care, concierge tasks, and emergency responses. Pricing may vary based on region, house size, and service type (per visit or monthly packages). For more info on pricing, please refer to our pricing page or call us at 480-868-5878.
My alarm company provides security to my home. What value do you add?
While your alarm company provides security monitoring, Valley View Home Watch adds value by offering physical, on-site inspections of your property. We check for potential issues like break-ins, storm damage, or maintenance concerns that alarms can’t detect, providing an extra layer of protection and peace of mind.
We have a neighborhood watch program, doesn’t that do the same thing?
While a neighborhood watch can be helpful, Valley View Home Watch provides personalized, on-site inspections tailored to your East Valley property’s unique needs. Our professional service goes beyond the limitations of a neighborhood watch—offering consistent, detailed care and security to ensure your home stays well-maintained and protected while you’re away.